Hosted Services & Reports Improvements May 2024

Enhanced Hosted DKIM Management Experience

The new Hosted DKIM Setup Wizard allows you to easily add your current DKIM selectors and DNS records before publishing the NS records. This ensures immediate availability of your selectors once Hosted DKIM is activated. Additionally, you can add, edit, or delete selectors even after the initial setup.

You can also add comments to describe your selectors for better organization and clarity.

Hosted MTA-STS Layout Enhancements

  • The enhanced 'Help' section, now featuring refined descriptions and new visuals, can be accessed via the 'Get Started' button.
  • The domain selector reload button is now consistent with the design of other pages.
  • Due to layout changes, the 'Hosted MTA-STS' and 'Hosted TLS-RPT' sections are now positioned side by side horizontally, with the corresponding record information displayed below each section.
  • A reference link has been added to direct users to the corresponding TLS reporting domain page.
  • Statuses of MTA-STS records are now clearly indicated using appropriate color.
  • Accessibility issues have been resolved for the MTA-STS record Mode field.

TLS Report Upload & History

The platform now allows users to manually upload TLS Report JSON files and view their upload history.

Hosted Services Improvements April 2024
  1. PowerSPF has been relocated and can be found under Hosted Services on the left side menu
  2. Date filter removal from Diagnostics page (PowerSPF) - This was done to improve the error retrieval and filtering experience.
  3. PowerSPF Error indicator on management tab - This focuses on informing users if any issues are triggered with their existing SPF record. It can be seen on the PowerSPF management tab and redirects the user attention over to the Diagnostics
  4. Hosted Services like PowerMTA-STS and PowerBIMI has been renamed to HostedMTA-STS & Hosted BIMI.
End User Pricing Plan Page Updated

A revamp version on the pricing page is now available to our end users. This improvement makes it easier and much more clear for when users would like to upgrade their existing plan depending on their organizational needs.

MSSP White Label UI Improvement

Background Color is now customizable !!

White labelled MSSPs can now utilize a much more focused and flexible UI configuration when customizing their portal.

This enhancement is viewed as a method to achieve greater consistency, ensuring that the page customization is attractive and uniform across the entire portal.

PowerSPF: Management, Analytics and Diagnostics tabs

PowerSPF has introduced new tabs, enhancing users' ability to manage their SPF records with greater sophistication: Management, Analytics and Diagnostics tabs.

PowerSPF has a new and improved Management tab with a revamped UI with the following changes and new functionality:

  1. The Manual Setup section has been relocated below the Tracked Includes tree
  2. The Status indicator has been renamed from Live to Enabled.
  3. Users can now click the Reset button, accompanied by an updated pop-up message for confirmation. This action will remove all their included sources from the PowerSPF configuration page.
  4. PowerSPF lookup section will also illustrate the functionality of the tool by comparing the lookup results of your domain with and without enabling the service.

The Analytics tab of the PowerSPF will show the additional information about the include tree, as well as mail volumes per sender source and IP address.
This will allow you to monitor the volume of the emails by the sender source and SPF mechanism and identify outliers.

And finally, the Diagnostics tab on the PowerSPF page will inform the client of any existing errors we have detected. Here you will be able to see not only the issues and warning messages related to the SPF record, but also the recommendations on how it can be fixed with the help of PowerSPF.

User Access Override: A Manual Solution for Unresponsive Email Invitations

For situations where invited users aren't activating their accounts through email invites, we've introduced a solution.

Super Admins or Main Users now have the ability to manually grant access to users. Simply navigate to the Invites list, click Edit, switch the registration type from Email Invite to Manual, and this enables users/admins to log in without depending on email invites.

Subdomains Management: Enhanced Logic and Experience

Spoofers can sometimes target your organization by creating illegitimate subdomains to send outgoing emails.This can cause your dashboard to be overcrowded with data for these illegitimate subdomains.

Our newly implemented UI/UX and logic changes will simplify the management of auto-discovered subdomains for the client.
The main impact is on three pages: Dashboard, Aggregate Reports and Manage Domains.

Manage Domain page:

  • Underwent significant UI/UX changes.
  • Users can now click on auto-discovered subdomains, directing them to a dedicated page.
  • Implemented a tagging system for subdomains: Verified (legitimate), Flagged (illegitimate), and Unverified (not yet identified by the client).
  • Empowers the client to categorize subdomains based on their legitimacy.
  • The user guide on the Subdomains page will help to manage it properly.

Dashboard page & Aggregate page:

  • Introduced a filter button in the UI/UX screen.
  • The user can select to hide all flagged, verified or/and unverified subdomains in the account.

These updates enhance the user experience by providing more control and clarity over the management of subdomains, addressing the issue of subdomain clutter and potential spoofing.

Status Enhanced Visibility: SSO and Email Invitation

We have improved the user experience by providing visibility into the Single Sign-On (SSO) status, indicating whether it is enabled or disabled.

Additionally, users can now easily ascertain whether an account or a specific user has accepted an email invitation directly from the Customer Management or Manage Users pages. This enhancement aims to streamline the monitoring and management of SSO settings and user interactions, offering greater transparency and efficiency.

Enhanced PowerAnalyzer PDF template

Our PowerAnalyzer PDF templates just got a makeover for a sleeker look and improved functionality, especially for MSSP’s that have whitelabel enabled. Enjoy clearer visuals, effortless navigation, and tailored insights. 📈✨

BIMI Record Checker Enhancement

We are introducing comprehensive BIMI lookup results, covering additional critical areas. The upcoming sections in PowerToolbox are designed to bring clarity to end-users:
✅ Logo Validation:

  • A dedicated section for meticulous validation of BIMI logos, ensuring accuracy and adherence to standards.
    ✅ Certificate Validation:
  • Thoroughly check BIMI certificates to address potential issues and expedite the resolution process.
    ✅ Theme Preview:
  • Get a sneak peek into how your BIMI theme will appear, providing a visual understanding for both support and end-users.
    The improvements in the PowerToolbox, coupled with updates to the API documentation, are designed to eradicate any blind spots and provide a more thorough understanding of the BIMI protocol within your domain.
Unveiling the New MSSP Dashboard Experience!

We're thrilled to announce an upgrade to the MSSP Dashboard, bringing you a more intuitive and refined user interface. Here's what's in store for you:

  • Enhanced User Interaction
    Experience the convenience of drag-and-drop icons, allowing you to effortlessly manage and customize your dashboard blocks.
  • Streamlined Clarity
    Titles and logic have been meticulously adjusted, providing a more straightforward and cohesive dashboard experience.
  • Visual Sophistication
    Font size adjustments bring a fresh and modern look to key widgets, ensuring information is easily readable and accessible.
  • Cleaner Widget Interface
    We've removed unnecessary icons from specific widgets, providing a cleaner and more focused view of your data.
  • Seamless Navigation
    Navigate through your Plans effortlessly with the newly introduced scrolling functionality in the Plans box.
  • Updated NO DATA Screens
    Explore our revamped NO DATA screens, ensuring a more informative and visually appealing experience when data is unavailable.
  • Tailored Plans Section
    Focus solely on what matters – the Plans section now exclusively displays Active accounts, offering a more relevant and streamlined overview.
Simplified Login Upgrade: MSSP to Main User Account

Introducing a seamless login transition! Experience a hassle-free shift from your MSSP Account to the Main User Account with just a click from the Customer Management page. Enjoy unified accessibility, enhanced security, and a streamlined connection between both accounts. Access to other user pages is still available through the account dropdown. Additional actions can be viewed by clicking on the three-dot button.

NEW BETA view for the Per Sending Sources page

The BETA view on the Aggregate report’s Per Sending Source page for the end-users has new improvements!

  • Faster Loading: Enjoy lightning-speed performance in our Beta view with optimized loading!
  • Precise Filtering: Simplified domain selection and nice UI for a focused experience – choose one domain at a time, effortlessly.
  • Sleek Reports: Discover insights instantly with default opening for Compatible reports. Then explore Forwarded and Failed reports with a click!
    Upgrade for a faster, more stylish experience! 🌟
Dashboard Graph redirects to RUA reports

Elevate your insights with a simple click on the Dashboard Graph, that will seamlessly redirect you to detailed Aggregate reports.
Dive deeper into your data effortlessly!

MSSP Dashboard redesign and New widgets

Explore Enhanced experience and new widgets on the MSSP Dashboard page!

  • Dive into a world of insightful data for your MSSP and accounts. Tailor your dashboard with customizable widgets, and take control of your data visualization.
  • Dynamic Dashboard Customization: Effortlessly filter and curate your dashboard with the widgets that matter most to you. Our drag-and-drop feature lets you design your page for ultimate convenience.
  • Power-Packed Data: Unleash the potential with new additions like MSSP APIs, real-time alerts, top mail volume domains, and more. Transform your experience into a productive and manageable journey!
    🏡The previous dashboard view has a new home! Find it now at Customer Management > Accounts Summary page.
Enhanced experience of Setup Wizard

Experience the Setup Wizard revolution! A brand-new, streamlined journey with an improved design awaits for effortlessly configuring your domain and DMARC protocols.
Embrace the future of setup simplicity, because more is yet to come!

Empowering MSSP admins with the new access and resources

We are introducing a dedicated resource that will broaden access for MSSP admins, enabling them (and not just super admins!) to view and manage Admin Resources and Admin Attributes.

Introducing Resource for SAML Single Sign On

For enhanced control, a new resource is in the works! Super admins can grant sub admins the power to configure SAML Single Sign-On. By default, this resource is disabled, ensuring flexibility and security. Available for both end users and MSSPs, it's a game-changer in access management!

Introducing Smart Subdomain Management!

Embrace a streamlined subdomain experience for a cleaner, secure and more efficient domain management.
We've enhanced our system to automatically detect new subdomains which will be by default labeled as Unverified. You can navigate to the Settings > Manage Domains page, then click on the subdomain count for a specific domain to seamlessly redirect to the Subdomain Management page.
Label individual or multiple subdomains in bulk as Verified or Flagged. Further with this Marking functionality you will be able to filter your Dashboard and Aggregate reports by hiding subdomains with questionable or problematic RUA reports.

SSO Enhancement: third-party authentication

The enhancement will allow the user to login seamlessly to the portal by saving the session created with their first login session to the SSO environment.
Customers will be able to depend on their existing MFA setup from their 3rd party as a final stage of authentication. Additionally they can still enable native 2FA to have another layer of authentication.

Main Users and MSSP admins can manage newly created domains for Users

Main Users and MSSP admins can manage the User Attribute for each user. Enabling the “Assign newly created domains to this user” attribute from the Edit User or Add User pages will allow the users to see new domains in their user portal.

Enhancement of 2FA reset for main user and super admin

The platform Main Users and Super Admins will be able to reset a 2FA by clicking the RESET button after the login. An email will be sent to them with a link to reset the 2FA.
After clicking the link, the user/admin will be redirected to the password page, where they will need to input a password, and log into the platform with the 2FA successfully being reset.

DKIM and SPF Verification values in CSV file match portal value in Aggregate reports

End Users can download the CSV files and see more detailed information under the SPF Verification and DKIM Verification column.

New Admin resources for MSSP admins

New resources for MSSP Admins are added (list below). The main admin can give the access, otherwise the Administration section will not be available for the admins.

  • Alerts & AI page
  • View admins
  • Create admins
  • Edit admins
  • Delete admins
DMARC Aggregate Report Enhancement - DNS setup and Redirection Message

This enhancement is implemented to improve the user experience while using the platform's Aggregate Reports. We have covered the 3 use cases that will convey a user friendly message to the client when:

  1. A user has added their domain and published a valid DMARC record
  2. The domain was added to the portal but we detect the DMARC record was invalid
  3. The domain was added to the portal but DMARC record was NOT found
End User Enhancement: Bulk assigning users to Resource Groups

Now all Main Users of the accounts can go to the Settings > User Access Templates page, and add users for each Resource group directly from there. No need to make adjustments for each user one by one.

Plans and Features - new table to display MSSP plans & their IDs

On the Plans and Features page, the MSSP clients can view the accessible plans and the appropriate IDs. This will be an informative table useful for API queries, if necessary.

MSSP menu restructuring

Our Multi Tenant MSSP Platform has made some minimalist improvements to help navigate and management easier while using the platform. This enhancement was made to ensure that user experience is met at best!