Account Level Limits Update May 2024

A new feature has been released that enables MSSP Admins to manage the Domain count limit and DMARC Compliant mail volume limit at the Customer account level:

  • Upon account creation, each account is assigned a plan. The domain and DMARC Compliant mail volume limits of the account will initially match those of the assigned plan. Those limits have now been termed “Plan- wise limits” and are visbile on the Create Customer Account page:

  • MSSP admins can now override the “Plan-wise limits” by specifying custom Domain and DMARC Complaint mail volume limits for each account. Those limits have been termed “Account- Specific Limits”

If the Account - Specific limits are specified, they will override the Plan - wise limit for that account only.

  • The Account - Specific limits can also be edited from the Edit Customer Account page after account creation