User Account creation via Email Invite

Platform Admins and MSP/MSSP account admins can be invited to the platform via email invitation.

  • To invite a new Admin, please go to the Administration > Admin Management page and click Create button. Then select Email Invite and fill out the required fields.
  • To invite a new Customer Account, please go to the Customer Management page and click the Create button for both existing and new accounts. Then select Email Invite and fill out the required fields.
  • If you are a Main User of an account, you can invite a new sub-User. Please go to the Settings > Manage Users page and click the Create button. Then select Email Invite and fill out the required fields.

The emails are sent to the mentioned email addresses with a link to login to the appropriate account.
The hyperlink expires after 24 hours.
The appropriate users and admins can see the list of invited emails by clicking the View Invites button next to the Create button.
The list will display the pending, expired and canceled email invitations:

  • You can cancel or edit the invitation
  • You can resend the invitation if it is canceled or expired
  • You can delete the invitation and the appropriate account will be deleted as well.